Being able to study the Damascus market and having the unique opportunity to implement wellness services in a place that has a true need for well-being is a step towards healing that I feel very proud to have contributed to.”
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Bloom / Damascus, Syria

2018 - 2020 

A mindful wellness approach and sense of community is at the core of the Bloom philosophy. The Bloom space hosts a mix of activities and the facilities are designed to allow each one to take care of themselves while connecting with others. Combining ancient and modern techniques, from the Levantine hammam experience to a Eastern-inspired treatments, the wide selection of treatments is created to fulfill wants and needs.

Bloom has set a new standard and approach to wellness in Damascus with  the aim to spread awareness and support individuals to adopt a healthy, mindful lifestyle.

My Role & Responsibilities: Principal Consultant. Market Evaluation, Competition & Environment Analysis, Concept & Brand Creation and Development, Financial Feasibility, Menu & Services Development, Financial Planning, Opening Management Support, Strategy and Communication Plan.

 
This project was the opportunity for me to show how a space initially planned as a classic fitness and pool could be transformed into an interactive wellness universe and become the Unique Selling Proposition for an entire project – a mixed-use Tower which is the tallest skyscraper in Lebanon
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Sama Beirut / Beirut, Lebanon

2015- 2019

An urban wellness sanctuary located in the heart of Beirut, where every step of an authentic spa journey has been carefully designed by using the healing power of water. Signature features such as floating therapy, private thermal areas and the hydrotherapy pool serve as the foundation of the overall wellness concept, an answer to Beirut’s Urban guest’s desire for authentic and holistic experiences.

 My Role & Responsibilities: Principal Consultant. Market Evaluation, Competition & Environment Analysis, Concept & Brand Creation and Development, Financial Feasibility, Menu & Services Development, Financial Planning, Pre-opening Management Support.

 
Re-thinking how to make an 18th century hammam operational while keeping its authenticity is what I was going for. My research and efforts aimed at finding balance between the implementation of modern architectural elements while capturing the original historical experience.
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Hammam Al Jadeed / Tripoli, Lebanon

2018

The hammam tradition has totally disappeared from the Lebanese culture today.  Hammam Al Jadeed, a historical Ottoman monument dating back to the 17th century is the first hammam to be rehabilitated in Lebanon after 150 years of inactivity. Its opening will play an important cultural role in the re-introduction of the bath ritual and the oriental wellness traditions into contemporary urban life.
This project is fundamentally different from the rest of the wellness offerings in Lebanon and shall in the future become a must to wellness and/or cultural experience.  

My Role & Responsibilities: Consultant, Market & Environment Analysis, Concept Development, Design of Customer Journey through processes, Brand& concept positioning , Services Development, Financial Planning,

 
Implementing wellbeing services into a boutique guesthouse was the perfect opportunity to position wellness as part a lifestyle experience focusing on human touch and natural surroundings rather than facilities.
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Beit Trad / Kfour, Lebanon

2018

A charming traditional Lebanese house with beautiful green surroundings, created as an oasis of wellbeing on a mountain overlooking the sea.  To enhance the experience and encourage quality time during the guests’ stay, we have created services that reinforce the entire concept: e.g. in-room bath ritual, relaxing treatment menu and outdoor wellness activities.

My Role & Responsibilities: Consultant. Concept Creation and Development, Menu & Services Development, , Opening Management Support.

 
Transforming a traditional Lebanese house into a state of the art yet traditional spa was a beautiful project. This Spa is a unique offering in the Lebanese market. What I see as my main accomplishment is that I could create a fresh, new way to experience a spa.

L'Espace Al Bustan / Beit Mery, Lebanon

2015 - 2017

The spa is the combination of a contemporary and a traditional approach to wellness. Its unique architecture, is a beautiful blend of Levantine tiling and stonework with graceful Arabesques and contemporary Mashrabiyas. Its concept is based on reviving and reinventing the Hammam experience and offering the the best holistic treatments and activities available today.

My Role & Responsibilities: Principal Consultant, Concept Development, Financial Feasibility, Menu & Services Development, Financial Planning, Sales & Marketing Strategy Development, Opening Management Support, Human Resources Assistance.

 
It was a true challenge to integrate spa and beauty facilities into a tiny space while creating a great experience.
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My Spa / 

Clemenceau Beirut, Lebanon 

 

2017

A boutique Spa in the heart of Beirut offering a Hammam, treatment rooms as well as a nail lounge. My Spa sets an atmosphere of calm and tranquility amidst a bustling city and offers beauty and body treatments.

My Role & Responsibilities: Principal Consultant, Concept Development, Menu & Services Development, Opening Management Support, Team Training.

 

 
This was a great opportunity to bring innovative techniques and facilities to a boutique Spa in Lebanon and introduce a new cosmetics brand into the Lebanese market.

Cloud Eleven / Sioufi, Beirut

 

 

 

 

 

2015 - 2017

An urban Spa offering the latest innovations in the industry. Combining private aqua-biking,  proven body shaping and anti-aging technologies as well as exclusive rejuvenating treatments from Elemis available for the first time in Lebanon, this is spa is one of a kind. 

My Role & Responsibilities: Principal Consultant, Concept Development, Financial Feasibility, Menu & Services Development, Financial Planning, Sales & Marketing Strategy Development, Opening Management Support.

 

 
With over 100,000 treatments per year, this project allowed me to understand the Spa and fitness market in Lebanon as well as the mode of operation in a region where bespoke services and flexibility are of the outmost importance.
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G Spa / Beirut

August 2011- December 2012

Spread over 2000m2 in the heart of Beirut, G Spa is a pioneer in offering a global approach to wellness in Lebanon.  The services include beauty & hair care, body shaping, wellbeing treatments, fitness facilities and activities.  G Spa is the first spa in the Middle East to obtain the Spa A Quality Label.

“ With over 100,000 treatments per year, this project allowed me to understand the Spa and fitness market in Lebanon as well as the mode of operation in a region where bespoke services and flexibility are of the outmost importance. ”

My Role & Responsibilities: Development Manager, Market Study & Competitive Analysis, Concept Development, Facility Program, Concept & Treatment Menu Development, Financial Planning, Human Resources Assistance, Sales & Marketing Strategy Development, Comprehensive Operations Analysis, Operational Management Support.

 

 
An obsessive attention to details, collaboration with groundbreaking specialists and continuous innovation made this Spa become the talk of the town and be featured in numerous press articles and architectural magazines worldwide.

Six Senses Spa / Rue de Castiglione / 

Paris, France

2009- 2011

A Parisian interpretation of the Six Senses urban sanctuary, this Spa is an avant-garde concept that became an instant success. Renowned for itsSlow Life-based services and its unusual design inspired by the surrounding elements such as the Parisian skyline,  the Tuileries gardens and combining the organic forms inspired by the Six Senses identity, it is the place to go for an unforgettable experience in the heart of Paris.

My Role & Responsibilities: Spa Director, Management of day to day operations, Concept Development, Pre-opening, Management, Financial Planning, Concept & Treatment Menu Development, Staff Recruitment , Development of Sales, Marketing & PR Strategies.

 

 
The main challenge of this mission was to implement a holistic Spa within a corporate financialhub in London and to attract people to a high end spa during the 2009 financial crisis.

Six Senses Spa / Pan Peninsula / 

London, UK

2009

A fresh take on the urban spa, bathed in natural light and with a vast airy terrace, this Spa features eight treatment rooms, an Express Retreat and a Thermal Suite with hydrotherapy pool, a steam cabin, sauna, sensory shower and laconium. Ideal for an urban escape.

My Role & Responsibilities Assistant Spa Director, Management of day to day operations, Pre-Opening Managemen, Financial Planning, Concept & Treatment Menu Development, Staff Recruitment, Development of Sales, Marketing & PR Strategies.

 

 
It’s during this first experience in Spa operations that I discovered my passion for traditional rituals and Hammams. I was fascinated by those techniques that were rooted in ancient times and still were of great relevance to us as humans today.

Six Senses Spa / Kempinski Hotel Barbaros Bay / Bodrum

, Turkey 

2008 

Located directly on the Aegean coast, this Spa is one of the largest operations managed by the Six Senses Group. Facilities include sixteen treatment areas, a traditional Turkish Hammam, a chromatherapy room, a Watsu pool, a unique private spa zone, Gym and Yoga facilities.

My Role & Responsibilities:  Management trainee- Guest Relations, Reorganization of the Spa Operations, Guest Relations Department.

 

 
Being surrounded by fishermen from ethnic tribes in a breathtaking, unique setting, I understood the importance of Eco-tourism and integrated the “Slow Life” concept advocated and applied by Six Senses during my stay at Zighy Bay.

Six Senses Spa / Zighy Bay  / 

Musandam Peninsula, Oman

 

 

2008

A exceptional retreat, committed to delivering integrated wellness experiences combined with peace, tranquillity, fitness and health, the Spa at Zighy Bay is a mix of innovative and ancient holistic treatments provided by expert in-house therapists and visiting wellness consultants.

My Role & Responsibilities: Management trainee - Spa Manager, Grand Opening, Set-up of operations, Spa Treatment Menu Development.

 

 
Creating a new trend in the GCC by being the first company to bring the concept of Private Aqua-biking to the region required a big personal investment from my part. I came out with a strong knowledge of sales tools and experience of working within a highly demanding environment.

Spabike Distribution / Dubai, UAE

2013 - 2016

Exclusive Distributor for the GCC and Middle East region. Implementation of the private aqua-bikingconcept in over 10 locations in the region: Balance Wellness Dubai, Bodylines Health & Fitness Club Rotana Abu Dhabi, Point Zero Floatation - Dubai, Pearl Spa at Four Seasons Resort Dubai Jumeirah Beach Dubai, Bloom Clinic Dubai, Jawhara Abu Dhabi, Anahata Wellness Abu Dhabi, Spa by Clarins at Marsa Malaz Kempinski Doha, Cloud Eleven Urban Spa Beirut, Elixir Spa Hilton Beirut Habtoor Grand Beirut, Sama Beirut in Lebanon.

My Role & Responsibilities: Managing Partner, Branding and Communication, Sales, Marketing & PR, Training and implementation.

 

 
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